DelFair
Support
Can’t find the answer here? Send us an email and we’ll help you.
How do I split a receipt?
- Add who’s splitting under “Who’s splitting?”.
- Tap “Scan receipt”. Take a photo, upload a photo, or type the items in manually.
- Check that the items and prices are right, and tap “Split”.
- Choose how to split: Swipe, Split or Spin the wheel.
- “Settle up” shows who pays whom. Tap “Share” to send it to the group.
The scan got something wrong. What do I do?
Tap an item or a price on the “Check the receipt” screen to fix it. You can also delete lines and add new ones.
Next time, a flat receipt, good light and the whole receipt in the frame give a better result.
What’s the difference between scanning on the phone and AI scan?
On the phone is free. The phone reads the text itself, and the photo stays on the phone.
AI scan is part of DelFair Pro. Claude reads the receipt, and handles creased and faded receipts too. The photo goes through our server to Anthropic. Read more in the privacy policy.
Does DelFair move money?
No. DelFair works out who pays whom, but you make the payments yourselves in Vipps, Swish, MobilePay or your bank.
If you enter the payer’s mobile number under “Who paid at the counter?”, the number is included when you share the settlement.
What do I get with DelFair Pro?
- AI scan that reads even creased and faded receipts
- Trips: collect every receipt from a trip and settle once
- Foreign currency at today’s rate
- All history, statistics and export to Excel
Everything else in DelFair is free.
How do I cancel DelFair Pro?
The subscription is managed by Apple or Google, not by us.
- iPhone: Settings → your name → Subscriptions → DelFair.
- Android: Google Play → your profile picture → Payments & subscriptions → Subscriptions → DelFair.
Cancel at least 24 hours before the period ends. Deleting the app does not cancel the subscription.
I have a new phone. Do Pro and my history come with me?
Pro: Sign in with the same Apple ID or Google account, open the Pro screen in DelFair and tap “Restore purchases”.
History: It is only on the old phone. We have no copy, so unfortunately we can’t move it for you.
How do I delete what I’ve saved?
Go to Settings and tap “Clear history” twice. Everything else is deleted when you uninstall the app.
Can I see the intro again?
Yes. Go to Settings and tap “Show the intro again”.
Contact us
support@ideastudios.noTell us which phone you have and what happened, and we can help you faster.